More than 30 days before check-in. You'll get a 75% refund.
There's a 25% cancellation charge.
15-30 days before check-in. You'll receive a 50% refund.
There's a 50% cancellation charge.
Less than 15 days before check-in. There's no refund.
Booking Rules:
When booking, you need to pay 50% upfront.
Complete the remaining payment at check-in.
If you cancel, 18% GST will be retained from your advance payment.
Other Information:
Changing your dates counts as a cancellation. On cancellation of refundable booking the refund processing will take time between 7-10 days
There’s a 5% fee for cancellations made with credit/debit cards or digital wallets.
Changes to your reservation depend on availability.
Kids under 5 stay for free with parents.
There may be an extra charge for kids aged 5-18.
Kids above 18 pay regular rates. Any extra charges or differences for modified reservations can be paid using the same method as the original booking.
